Conqueror Version 14.07.00 (September 28th, 2020)

New Features
BES X
* SuperTouch* New Score Grid
  The main screen of SuperTouch now shows a new score grid in alternative to the one shown on overhead monitors. An option has been added to the Lane Options module to go back to the old score grid, if necessary.
POS
Auto Lock POS Terminals after a transaction is complete
  This feature helps centers prevent terminals from accidentally being left open and accessible to unauthorized users. It offers an alternative to the time/seconds 'countdown' feature of Safe Mode. A new check box has been added to the Center Setup -> Basic (tab) > Terminals; flag this option to auto-lock a terminal every time a payment is made, or a tab is saved.
Improvements
BES X
SuperTouch* Extend Bowling Session
  All the features to manage extend bowling sessions have been implemented into new windows where the appearance and user functionality have been improved.
SuperTouch* Displayed shots when in FivePin, CandlePin and DuckPin
  SuperTouch devices now show scores of shots of current players when playing FivePin, CandlePin and DuckPin.
SuperTouch* Pinspotter Cycle - New User Interface
  All the features to manage the functionality of pinspotters have been implemented into new windows where the appearance and user functionality have been improved.
Scoring System
New Lane Option added
  A new Lane Option has been added to hide Won/Loss on SuperTouch devices.
MMS
New Lane Option to show or hide Won/Lost games in recap screen
  A new option has been added to the "Bowling\Lane Services" tab. The "Display Won/Lost in recap screen" option allows you to show or hide Won/Lost games in the recap screen.
BES X Dual Mode
SuperTouch* Improved user experience to set bowlers as BLIND or SKIPPED
  It is now possible to set a bowler as "BLIND" by tapping on any of the bowler's details: 'NAME', 'STATUS', 'SCORE' or 'AVERAGE'. Similarly, tap 'NAME' or 'STATUS' to set a bowler as SKIPPED.
Bugs Fixed
BES X
! Explanatory screen when selecting a HyperBowling environment
  An error could occur when selecting a HyperBowling environment by using SuperTouch. Overhead monitors kept displaying the explanatory screen of the environment instead of the bowling grid.
"No Tap" not properly managed
  An error could occur when a lane with SuperTouch was opened in sign-in mode by setting "No Tap" from the front desk. This setting was not applied to the bowlers at the end of the sign-in process.
Signing in using EasyKey
  An error could occur when adding players upon signing in; changes were not displayed in the screen displayed to the players.
Mad Games and 3-6-9
  3-6-9 Classic Game was wrongly available when selecting the Mad Games environment. No, when selecting Mad Games, it is no longer available.
Lane Chatter messages with non-Western languages
  An error could occur when selecting a non-Western language in the virtual keyboard of Lane Chatter. Messages were correctly displayed only on the SuperTouch of the person who had sent it. The SuperTouch that had received the message was able to see only question marks.
SuperTouch* Environment selection screen stayed open
  An error could occur when choosing an environment from SuperTouch; the selection screen was stuck open waiting for the environment to start running on the lane.
SuperTouch* Unable to save YouToons photos
  Sometimes, YouToons photos failed to be saved in SuperTouch.
SuperTouch* Special characters not correctly displayed when playing in Coin-op mode
  An error could occur at the end of a game when playing in Coin-Op mode. The message that popped out at the end of a game did not correctly display special characters.
CenterPunch light effects at the end of a game
  An error could occur when a lane reported an error at the end of a game; the CenterPunch run the correct light effect; however, once the problem was fixed, the right light effect could not be restored.
SuperTouch* Opening the Statistics screen caused SuperTouch to freeze
  An error could occur when opening the Statistics Screen at the end of a game or upon starting a new one.
SuperTouch* Vacant Bowler reverted to Regular
  An error could occur when setting a bowler as vacant; SuperTouch was not able to keep the changes and reverted the bowler status back to Regular when editing any of the bowlers through SuperTouch.
SuperTouch* Confirmation of bowlers' attributes
  Bowlers could specify players' attributes during the sign-in process even though these had been disabled from the Lane Option module.
SuperTouch* Impossible to edit the 5th frame of five-frame games
  An error occurred when trying to modify the 5th frame of any five-frame games.
SuperTouch* Confirmation of bowlers' names in Japanese
  When adding or editing a name in Japanese, the edited name is now implicitly confirmed when tapping on the confirmation button. This process is applied to all the screens of SuperTouch where the names of bowlers can be added or edited.
POS
Impossible to assign a group of tax to Frequent Bowler Presold price keys
  The impossibility of assigning a group of tax to FB presold price keys caused a series of warning messages when paying using the EFSTA fiscal system. Now, with the EFSTA license: - At startup of the terminal, a message warns the user if some price keys (including Frequent Bowler Presold) do not have a tax group assigned yet. - The field, which allows users to assign a tax group to Frequent Bowler Presold price key, is now editable - When saving a Frequent Bowler Presold Price Key, you must now always specify the tax group.
Error when opening the Tip Management module
  In case of new installations or tips never assigned anonymously; Conqueror showed an exception when opening the Tip Management module.
Receipt printed when clicking "Apply Tip"
  An error occurred when clicking "Apply Tip" in the Tip Management module, as this action unintentionally triggered the printing of a receipt. A receipt should be printed only if CleanCash is active.
Receipt showed wrong description section
  An error occurred when printing a lane receipt. The name of the lane and the name of the player were replaced by numbers.
Modifier Setup did not manage position correctly
  An error could occur when adding a new group of modifiers as it was added to the bottom of the list and sometimes, it could not be replaced.
Payments
! Impossible to pay by card when changing user
  After a "Change User", it was no longer possible to pay by credit card for centers using the Tempus/Fiserv (FirstData) solution.
Wrong Frequent Bowler member name in the POS screen
  An error could occur when paying a tab or multiple items after swiping a Player Club FTB card in the POS screen. Items added to the POS list at a later stage displayed the Frequent Bowler member name of the previous payment transaction.
Pay Split exception
  An error occurred when processing one of these operations: saving a tab with at least two items of the POS; clicking on Payment when selecting a tab in Tabs; clicking split and moving an item to the right and saving; closing the Split plugin with still items on the left and going back to Payment; closing the Payment plugin: the operation is being blocked because it is not possible to leave pending payments; going back to the Split plugin, moving the remaining items to the right and saving the tab; the application goes back to the POS but the Split plugin stays open; Conqueror crashed trying to close the application.
Installation, Upgrade & Licenses
Conqueror version download did not work as expected
  The message "Version already installed" popped up when clicking "Upgrade Center". The message showed up even if a new Conqueror version was available for download.
QDesk backup folders not deleted after update
  QDesk backup folders were not deleted after the upgrade of the system; this caused the existence of multiple copies of backup folders.
Conqueror download or installation could fail
  Conqueror download or installation could fail if the MD5 protocol was disabled.
Scoring System
QGetDb not able to download logs
  QGetDb was not able to download logs for mixed centers with 4HD_5HD or 5HD
Players' score covered by swap frame player arrow
  "Swap frame player arrow" covered the score of the player; now the arrow blinks making scores more legible regardless of the context.
Impossible to attach bmp images to scrolling messages after upgrade
  An error could occur after upgrading to Conqueror X, as it was no longer possible to attach bmp images to scrolling messages anymore.
Miscellaneous
Conqueror slow to load
  Conqueror was very slow to start when the Working Copy did not respond to the version check.
Conqueror crashed when confirming the upgrade to the latest version
  An error occurred when confirming the upgrade of Conqueror to the latest version. The upgrade window caused Conqueror to freeze and showed an error.
Lane Control
Label too long to fit in the box
  The translation of some labels was too long to fit in the box of the Lane Status.
Connection lost with lanes
  An error occurred with some HUB models and brands in conjunction with one of these events: the sending programs to the lanes or the uploading the animations. These events could cause the loss of connection with lanes and showed "thunders" sings on the Lane Status focusing attention on the existence of connection problems.
Database
DbRepair command stopped working
  The DbRepair command stopped working and the "Object reference not set" error message appeared.
Duplicate welcome images after database backup
  
  Conqueror Version 14.07.00 (September 28th, 2020)

New Features
POS
* German Market* Conqueror is compliant with Kassensicherungsverordnung (KassenSichV) fiscal requirements
  Conqueror X with the EFSTA system interface is now compliant with Kassensicherungsverordnung (KassenSichV) fiscal requirements which entered in force as of 01.01.2020 and the TSE Support which has been postponed to 30.09.2020.
Auto Lock POS Terminals after a transaction is complete
  This feature helps centers prevent terminals from accidentally being left open and accessible to unauthorized users. It offers an alternative to the time/seconds 'countdown' feature of Safe Mode. A new check box has been added to the Center Setup -> Basic (tab) > Terminals; flag this option to auto-lock a terminal every time a payment is made, or a tab is saved.
Delivery Service
  Centers can now run a delivery business out of the facility by using the "Delivery" option in the second line of buttons in the POS menu. Operators can type by hand the delivery information in the free text area or use the Search FB button to look up a member. If the tab is already associated with a Frequent Bowler, the delivery notes are automatically populated with the Frequent Bowler's information. The Search FB button can also be used to assign the tab to another Frequent Bowler; the delivery information will be automatically.
Save and Print Bill when Splitting a Tab
  Large tabs can be split into many different bills to present to customers, by doing so Conqueror no longer requires the user to go through several steps to split, save and print a bill. To use this functionality, the tab must be saved first. The process can be repeated as many times as needed until the items have been exhausted or until the user selects to process the payment.
BES X
* SuperTouch* New Score Grid
  The main screen of SuperTouch now shows a new score grid in alternative to the one shown on overhead monitors. An option has been added to the Lane Options module to go back to the old score grid, if necessary.
Score Reboot after Daily Task
  At Daily Task, Conqueror performs a "fast reboot" which now also affects the score. SuperTouch and Score reboot only if all the lanes are closed. If one lane is open, Conqueror skips the reboot and postpones it to the next Daily Task. Both option (SuperTouch and Score reboot) are enabled in new installations. In the case of centers upgrading to the latest version of Conqueror, both options are enabled only if the "SuperTouch reboot after DailyTask" option has been previously enabled.
Time Games
New Time Games icons
  Four new Time Games icons now available: "Laser Tag", "Volleyball", "Lounge" and "Lights".
Improvements
BES X
SuperTouch* Extend Bowling Session
  All the features to manage extend bowling sessions have been implemented into new windows where the appearance and user functionality have been improved.
SuperTouch* Shots when playing FivePin, CandlePin and DuckPin
  SuperTouch devices now show scores of shots of current players when playing FivePin, CandlePin and DuckPin.
SuperTouch* Pinspotter Cycle - New User Interface
  All the features to manage the functionality of pinspotters have been implemented into new windows where the appearance and user functionality have been improved.
MMS
New Lane Option to show or hide Won/Lost games in recap screen
  A new option has been added to the "Bowling\Lane Services" tab. The "Display Won/Lost in recap screen" option allows you to show or hide Won/Lost games in the recap screen.
Bugs Fixed
BES X
Signing in using EasyKey
  An error could occur when adding players upon signing in; changes were not displayed in the screen displayed to the players.
Mad Games and 3-6-9
  3-6-9 Classic Game was wrongly available when selecting the Mad Games environment. No, when selecting Mad Games, it is no longer available.
Lane Chatter messages with non-Western languages
  An error could occur when selecting a non-Western language in the virtual keyboard of Lane Chatter. Messages were correctly displayed only on the SuperTouch of the person who had sent it. The SuperTouch that had received the message was able to see only question marks.
SuperTouch* Environment selection screen stayed open
  An error could occur when choosing an environment from SuperTouch; the selection screen was stuck open waiting for the environment to start running on the lane.
SuperTouch* Unable to save YouToons photos
  Sometimes, YouToons photos failed to be saved in SuperTouch.
SuperTouch* Special characters not correctly displayed when playing in Coin-op mode
  An error could occur at the end of a game when playing in Coin-Op mode. The message that popped out at the end of a game did not correctly display special characters.
CenterPunch light effects at the end of a game
  An error could occur when a lane reported an error at the end of a game; the CenterPunch run the correct light effect; however, once the problem was fixed, the right light effect could not be restored.
Error when playing special games with five frames
  An error occurred when playing five-frame games as the number of games to play before a special game started was not accurate. Players had to play twice the number of games previously specified before starting a special game.
SuperTouch* Impossible to edit the 5th frame of five-frame games
  An error occurred when trying to modify the 5th frame of any five-frame games.
Scoring System
Players' score covered by swap frame player arrow
  "Swap frame player arrow" covered the score of the player; now the arrow blinks making scores more legible regardless of the context.
Impossible to attach bmp images to scrolling messages after upgrade
  An error could occur after upgrading to Conqueror X, as it was no longer possible to attach bmp images to scrolling messages anymore.
Miscellaneous
Conqueror crashed when confirming the upgrade to the latest version
  An error occurred when confirming the upgrade of Conqueror to the latest version. The upgrade window caused Conqueror to freeze and showed an error.
Payments
Pay Split exception
  An error occurred when processing one of these operations: saving a tab with at least two items of the POS; clicking on Payment when selecting a tab in Tabs; clicking split and moving an item to the right and saving; closing the Split plugin with still items on the left and going back to Payment; closing the Payment plugin: the operation is being blocked because it is not possible to leave pending payments; going back to the Split plugin, moving the remaining items to the right and saving the tab; the application goes back to the POS but the Split plugin stays open; Conqueror crashed trying to close the application.
Third Party Applications
Virtual Waiter Front Desk's audio glitches during conversation
  An error could occur while using Video Intercom and/or Virtual Waiter Front Desk as these showed some interruptions in audio. Now, the quality of the stream has been significantly improved, greatly reducing these interruptions.
Special Games
Winning when playing Poker
  Regardless of the options set, when playing Poker it was possible to win with seven or more points.
Database
Duplicate welcome images after database backup
  The list of available images to set as Welcome Screen were duplicated after a database backup.
BES
Unable to accurately calculate time left in pre-assigned mode
  An error occurred when opening a lane in pre-assigned time mode. Conqueror was not able to accurately calculate the time left, and the first minute after lane opening, passed after the first few seconds.
BES X Dual Mode
Opening a lane from console did not work as expected
  An error could occur when the left lane of a pair was set as not available leaving the right one as the only one available. As a result, the "Free Play Mode" to open a lane from console did not work.