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New Features | POS | Personal Cash Drawer| | This feature allows each operator to collect payments using their
personal cash drawer. Each operator can collect payments using different
terminals, or two operators can collect payments using the same terminal
through different cash drawers. To start using this feature, you have to enable
it under the "Shifts" tab of the "Center Setup". |
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TechSupport | New tool to test the connectivity to the Cloud| | The new QCloudTestConnection.exe. is now available in the Utility folder. It is
now possible to launch it to test the correct configuration of the Firewall and
the connectivity to the Cloud services. |
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Improvements | Third Party Applications | French and German Market* Additional system information| | Information concerning the PC name and the motherboard's serial number is now
added to the configurations sent to each terminal. |
German Market* Check of the EFSTA data configurations upon license activation| | If there are missing configurations, the EFSTA system is not activated, and a
message will notify the operator. |
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Shifts | QuickBooks* Export shifts with a negative amount| | Users can now export shifts with negative payment balances. This data is
categorized as General Journal and not as Deposit CAS-174265-Q3J2L2. |
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Scoring System | Conqueror now supports the Slovenian language (BES X ONLY)| | The Slovenian language is now supported for use with all QubicaAMF BES X
scoring systems. |
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Waiting List | Waiting List API* Integration with Waiting List SMS (Twilio)| | Now, through the Waiting List API it is possible to add the customer's phone
number used in the Waiting List SMS (Twilio) functionality. Adding the phone
number, it is possible to send a SMS to customers in the waiting list to notify
them when their lane becomes available, through a Twilio account. |
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FBT | Error message when saving a Frequent Bowler | | When an operator tried to save a new Frequent Bowler leaving the mandatory
fields empty, Conqueror would return an error message instead of a more generic
information modal window. |
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Bugs Fixed | BES X | ! SuperTouch* Device stuck on loading screen | | When a player tried to access the Pinspotter functionalities or open any app of
the SuperTouch, this could freeze on the loading screen, and a force restart
was required to get the SuperTouch operational again. Now, after a few seconds,
the loading screen closes automatically, allowing the player to go back to the
normal function of the device. CAS-176593-N6H4T8 |
SuperTouch* Conflicting Recovery Systems| | The presence of two conflicting recovery systems prevented the inter process of
SuperTouch from being correctly restarted resulting in the device going black.
The old recovery mechanism has been removed Several versions came out with both
recovery systems so now one has been removed, and the most recent one is the
only one operating in the system. |
SuperTouch* Device froze when opening the Bowler Photo app without players| | An error could occur when opening the Bowler Photo app from the on-lane
SuperTouch console, and the lane has no bowlers. The app tried to reboot
automatically but kept crashing until the lane was closed and Supertouch
restarted. The crashes generated log files that eventually filled up the
SuperTouch disk until it became unusable. |
SuperTouch* Memory Leak caused a device malfunction| | Due to a memory leak, which was completely unsystematic and caused by the
SuperTouch uptime, the device became unresponsive. It was necessary to reboot
the device to make it operational again. Technical improvements have now been
made to reduce this risk. |
SuperTouch* Unresponsive Main Menu| | The Main Menu of the SuperTouch might become randomly unresponsive so much that
it was necessary to reboot the device to make it operational again. |
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Installation, Upgrade & Licenses | Virtual lanes did not work in demo installations| | Due to an incorrect VDBIP value in the registry following the installation with
demo score, the virtual lanes did not work as they should have. |
Score files installed with "Spare Server" option not enabled| | Conqueror installed all the score files, although the "Spare Server" option was
disabled. This resulted in a time-consuming process as the installation of
these files was not required. CAS-176370-Z3V0J1 |
Working Copy Monitor minimized instead of being displayed as icon| | Each time the PC with the Working Copy starts, the Working Copy window is
displayed minimized instead of being an icon next to the Windows clock. If the
user opened the minimized window and clicked "Hide", the Working Copy window
would turn into a red icon. CAS-176202-J8J0H5 |
Unable to save logs message when installing the Working Copy| | When installing the Working Copy, a message appeared notifying the user that it
was not possible to save the logs. To continue the installation, it was
sufficient to close the window. |
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POS | Open-choice not sent to kitchen printers| | An error occurred when an open-choice was not specified at the selling time. If
the customer's open-choices were added to a tab that the operator had left
open, the choice would not be sent to the kitchen printer. CAS-173770-L3R9M3 |
Error when selling single frames| | An error occurred when selling extra frames in pre-assigned mode. The operator
could add some extra frames through the Modify button (Special Functions >
Extra frame) only once, as Conqueror returned an error message when adding
frames for the second time. CAS-175608-J0F8Z4 |
Time added displayed as "negative" in the POS window| | An error occurred when adding more time to a lane in pre-assigned time mode.
Sometimes, the system displayed a "negative" time and hid some price keys in
the POS window. |
The split tab did not carry over the operator name | | An error occurred when splitting a tab as the operator name of the split tab
was blank. This error made it difficult to locate the tab since this was no
longer under the operator's name in the tab list. CAS-177003-Y2L9H2 |
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Scoring System | CandlePin* Unable to correct score using the front desk keyboard| | When using the score correction feature from the Conqueror Terminal, unlike
TenPin bowling, it was not possible to correct the score using the front desk
keyboard. The only way to change the score was by clicking on each pin.
CAS-177866-W5T5N3 |
Error message when uploading programs to lanes| | The system returned the "Communication with Lane Server Lost" error while
uploading the programs to the lanes. However, regardless of the error message,
the upload to the lanes was successful. The system kept wrongly informing the
operator that the upload programs to lanes were required. The error occurred
when a large number of lanes had to upload the programs. CAS-172232-M8Y4D6 |
Unable to display the results of the upload programs to lanes did not show | | An error occurred while uploading the programs to lanes. All the information
related to the upload was not displayed when changing the menu while the upload
is still running. |
Scrolling messages did not activate automatically| | Once set in the Bowling Mode, the scrolling messages failed to appear
automatically when turning the system on. This happened when the lanes switched
on after the Conqueror server. Now the scrolling messages are enabled whenever
the lane switches to "online". CAS-172271-C5R6M8 |
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Lane Control | SuperTouch* Bowler name with two apostrophes in Recap Screen| | Two apostrophes were displayed in the Recap Screen of the SuperTouch if the
Frequent Bowler name contained one apostrophe. |
Unable to open the Price Key window at lane closure| | An error affecting the Price Key window occurred when the operator closed two
lanes that had not been opened in pair mode, and four players had been added on
each lane. When the operator clicked on the Price Key button after selecting
only one bowler on the first page, this would not open. The error did not occur
when selecting a player on the second page. CAS-177874-M8C4G5 |
The Lane Control could not handle TCS errors correctly | | After reporting an error, the TCS locked the lane that the operator was about
to open. Conqueror warned the operator that the lane opening had been placed in
a queue with an error message. However, when the system fixed the error, the
lane did not open automatically, and all information got lost. Now a specific
message informs the operator that the lane opening cannot continue.
CAS-176623-F5M8T7CAS-176623-F5M8T7 |
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Lane Options & Bowling Modes | SuperTouch* Some controls appeared greyed out with Residential and Arcade license| | The following controls: Stop Game, Start New Game, and Close Lane were not
available for selection on SuperTouch devices for centers with Conqueror
Residential license. |
Lane Option not correctly assigned when in Unlimited Mode| | An error could occur when opening a lane in Unlimited Mode. It might occur that
the lane options assigned to the lane were those belonging to the previous lane
opening. |
Display issue with Russian names| | An error occurred when opening a lane without the keyboard, and adding a name
in Russian. Neither Conqueror nor the lanes were able to display the name
correctly. |
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Third Party Applications | German Market* Error caused by TaxID| | The EFSTA Local System (EFR) crashed when it detected a TaxID change, and it
generated more fiscal terminals than there actually were. |
German Market* Error on Terminal Serial| | The terminal serial was not available in some operating system installations.
Now, the "Volume ID" of the C: disk of the terminal, which is always present,
is stored in the Terminal Serial. |
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MMS | MMS Setup plugin crashed| | A system error occurred when opening the BES-X Advertising module. Sometimes,
Conqueror crashed and went right to the desktop without any warning message. |
Conqueror run slowly when MMS devices do not communicate| | Conqueror was significantly slow down when more than five MMS devices were
configured in Conqueror, and all were not communicating because turned off or
disconnected. |
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Waiting List | Waiting List crashed when adding TimeGame Items| | An error occurred when adding a TimeGame Item to the Waiting List. If the
operator tried to re-open the Waiting List after adding a TimeGame item,
Conqueror returned a system error, and it was no longer possible to access it.
The only way to open the Waiting List was by deleting the item causing the
system to crash from the database. |
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Miscellaneous | Unexpected and random system error | | Conqueror could rarely return a system error in a completely random and
unexpected way. The error was caused by the Timer that periodically tests the
state of the system. |
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Shifts | Plug-ins excessive slowness | | The Shift Management, Waiting List, and Tip Management plug-ins were
excessively slow. Some technical improvements have been made to improve the
performance of these plug-ins. |
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Leagues | Error when accessing the Payment Setup| | Conqueror returned a system error when creating a new League, and then the
operator accessed the Payment Setup without saving the League first. |
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Payments | Items vanished after Split Tab| | An error occurred during the payment procedure of a tab, previously saved, that
the operator had tried to split. The items vanished from both tabs when the
operator clicked the Save button in the PaySplit module. To view the items, the
operator had to close the page and open it back again. CAS-178361-D1Q9B1 |
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Reservations | Missing notes without the Advanced Reservation license| | The operator was able to add notes when first creating a reservation, but when
trying to modify it later without the Advanced Reservation license, the notes
were no longer available, and the wrong window appeared. CAS-176463-Q9N2W4 |
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Time Games | An error message appears when closing a Time Game| | Sometimes, the closure of a Time Game returned an error message because the
system could not find any tabs associated with the Time Game that the operator
was trying to close. CAS-176295-T4L8N5 |
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Tournaments | Wrong header in the standing sheet export| | The tournament standing sheet could have an extra column in the header. |
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FBT | Unable to get access to "FBT Online Account Access"| | FBT Online Account Access seemed no longer available. The web page showed an
error like "Sorry, this service is being updated" when accessing it. |
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Game Printouts & Standing Sheets | System error modifying Game Score, player/team attributes, or Game Eligibility| | The error occurred only in centers with a non-BES X scoring system and no MMS
license. The system crashed when the user tried to modify the Game Score,
Player/Team attributes, or Game Eligibility through the Game Printouts plug-in.
CAS-175731-T4W5V7 |
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TechSupport | The "Source DB Server" option stopped working| | This option has been removed following the changes that affected the database
backup on server which made the daily task operations more reliable. |
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Database | Wrong dialog when selecting Primary Backup| | The wrong dialog opened when selecting Primary Backup in the Center Setup
section. |
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